AI Lead & Customer Support Automation
End-to-end n8n automation for AI lead qualification, GoHighLevel CRM, automated follow-up, grounded RAG support, and human handoff.
Available for Freelance & Remote Opportunities
AI Automation Specialist
I build AI-powered automation, intelligent agents, RAG solutions, and system integrations that reduce manual work, connect systems, and streamline business processes.

Save Time
Automate repetitive work
Increase Efficiency
Data-driven, scalable systems
Reduce Human Error
Reliable, consistent processes
Work Smarter
With AI & Automation
About Me
I’m Aminul Islam, an AI Automation Specialist with 9+ years of professional experience in enterprise software development, backed by a strong foundation in Oracle APEX, Oracle Database, SQL, PL/SQL, REST APIs, and business-critical applications.
Today, I combine that enterprise engineering experience with modern AI automation to build AI agents, RAG solutions, intelligent workflows, and system integrations that reduce manual work and make business processes more efficient.
Build practical AI automation that solves real business problems.
9+ years of experience with enterprise applications, databases, APIs, and business workflows.
Understand the process. Identify bottlenecks. Design the right solution. Build for reliability.
Clear communication, reliable engineering, and solutions designed for long-term value.
My Expertise & Approach
I approach automation as a complete business system—not simply a collection of connected tools. Before building, I look at how the process works, where repetitive work or bottlenecks exist, how data moves between systems, and where AI can add practical value.
My focus includes AI agents, RAG and knowledge assistants, workflow automation, customer support automation, CRM workflows, and API-driven integrations. Depending on the problem, I work with technologies such as n8n, LLMs, vector databases, APIs, webhooks, and Python to design the right solution.
I also bring an enterprise engineering mindset to every project. That means thinking beyond whether an automation simply “works”—I consider business logic, data flow, integration reliability, maintainability, scalability, and the people who will actually use the system.
My goal is simple: build intelligent automation that solves real problems, reduces unnecessary manual work, and remains practical and reliable as the business evolves.
Practical AI and automation solutions to help your business grow faster.
Automate processes using n8n, APIs, webhooks & AI.
Build intelligent AI agents for support, sales and business operations.
Integrate voice AI for calls, speech-to-text and smart automations.
Build RAG solutions with vector databases and LLM integrations.
Automate CRM workflows, lead management and follow-ups.
Connect apps, APIs and databases for seamless automation.
Automate funnels, workflows, pipelines and business processes.
A clear and proven process for reliable, scalable automation delivery.
Understand your goals, pain points and automation requirements.
Map the workflow and define the automation strategy.
Select the right tools, APIs, AI models and architecture.
Build the automation, AI workflow and integrations.
Integrate, configure, test and deploy.
Improve reliability, performance and efficiency.
Provide documentation and support when required.
Selected AI automation and integration projects I recently built.
End-to-end n8n automation for AI lead qualification, GoHighLevel CRM, automated follow-up, grounded RAG support, and human handoff.
Automated email support using RAG, Gmail, OpenAI & Pinecone.
AI-powered Telegram assistant with knowledge base.
AI travel assistant with real-time APIs and smart recommendations.
Enterprise knowledge assistant using RAG and embeddings.
Automated job scraping & alerts using n8n, Apify and Google Sheets.
Experience
9+ years of experience building enterprise applications, database-driven systems, integrations, and business solutions.
Bangladesh Army
Feb 2020 – Present
Full-time
Developing enterprise applications and database-driven business systems using Oracle APEX, Oracle Database, SQL, PL/SQL, and related enterprise technologies.
Ultimate Information Architect Ltd
Jan 2017 – Jan 2020
Full-time
Built and maintained database-driven applications using Oracle Database, Oracle APEX, SQL, and PL/SQL, with a focus on reliable business application development.
Union Digital Center, Access To Information (a2i), ICT Division, Bangladesh Govt.
Jan 2014 – Dec 2016
Full-time
Delivered IT services, website and web application development, and technology support for digital public-service operations.
Skills & Technologies
A practical technology stack for building AI-powered automation, intelligent applications, API integrations, and enterprise business solutions.
Certifications
Professional credentials and continuous learning that strengthen my expertise across AI automation, enterprise applications, databases, cloud technologies, and software engineering.
Industry-recognized credentials that validate my professional and technical expertise.
Selected technical courses and hands-on training completed as part of my continuous professional development.
Completed: 2019
Intensive 1020-hour professional diploma (Round-34) covering relational database design, Oracle SQL & PL/SQL programming, data modeling, and enterprise application development.
Completed: 2016
Technical training focused on front-end web development, web application design, and essential web technologies.
Academic Foundation
Post Graduate Diploma in Information Technology (PGDIT)
Diploma in Database Design & Development
A specialized technical program focused on database design, development, administration, and enterprise application development using Oracle technologies.
Master of Social Science (MSS)
Major in Political Science
Let's Discuss Your Project
Have an automation idea, AI solution, or business process you want to improve? Let's discuss how I can help turn it into a practical solution.